Lites Group also offers other services as follows:
- Coupon Redemption
- Payroll Services
- Contract Teams
- Guinness+ is an APP which allows consumers who download the App on a Smart to redeem rewards, by checking in to their local outlet.
- Lites Group manage a team of customer service representative who assist bar owners and bar staff on how the App is implemented.
- Lites Group provide the infrastructure for monitoring all inbound and outbound calls.
- The team deal with all queries from social media including Twitter and Facebook.
- Reports were provided to the Guinness+ team on a daily basis with the quantity and types of questions that are coming from trade. This allows Guinness to change the App via updates should any trends arise.
Lites Group B3, Nutgrove Office Park, Meadow Park Ave, Churchtown Upper, Dublin 14, Ireland Phone: +353 1 296 9300.